I’m big fan of lean practices and digging deep to learn more about lean start-ups and whenever I find a problem – I try to verify the idea.
Into the process, it requires to understand the customers requirements or what they want or what problem they are having face and you have to solve it. And once you have it, you have to iterate the process and improve the products and get more customers.
So, I was looking for what would be the best way to deal with customers. We have normally seen, how companies deal with customers.
Sending them mail or
On request we get responds from web companies about problem, if that doesn’t cover the FAQ pages.
Or dispatching a newsletter with survery link – to get better insights of customers demand.
I liked JoliCloud - they made is very simply to deal with customers and curious to discuss with customers just like we do gossip.
I liked it very much. I wanted to try this out. Even, some user might give quickly feedback and later on they can do voting in between customers and dispatch friendly messages to get more ideas “what customers holding” into their mind.
I have seen similar features 4 years ago, while I was using WordPress.com. One of my favorite company they were and still I love their each chances and they have a button – clicks to it will down and open a simple form. Input your description (not your name, mail address or other things) and if the problem looks complex (I got browser issues with widgets), Matt directly deal with me.
I was so inspired, they care a much about their customers — more then you expect. I don’t know how could they do such engineering, features enhancement, development warming the users and creating users interactions in a continuous state which is truely helps to grow the organization.
I’m very much curious and interested nowadays to automate the testing process with Selenium. I’ve epxenirces to selenium IDE and done tons of manual testing but more or less – inside selenium web driver has tons of twicks and features integrated. Also, Selenium is using by Google Inc, IMB and so on large incorporations and corporations.
1. Trust yourself
2. Break some rules
3. Don’t be afraid to fail
4. Ignore the naysayers
5. Work like hell
6. Give something back.
Well, thank you very much. (Applause) Hello, everybody. What a great introduction, what a wonderful thing. What a great, great welcome I’m getting here, so thank you very much. I mean, I haven’t heard applause like that since I announced that I was going to stop acting. (Applause)
But anyway, it is really terrific to see here so many graduate students and undergraduate students graduating here today. I heard that there are 4,500 graduating here today, undergraduate students, so this is fantastic. There are 2,200 men, 2,300 women and five have listed yourselves as undecided. (Applause)
So this is really a great, great bunch of people here, I love it. But seriously, President Sample, trustees, faculty, family, friends and graduates, it is a tremendous privilege to stand before you this morning. There’s nothing that I enjoy more than celebrating great achievements. And I don’t just mean your parents celebrating never having to pay another tuition bill, that’s not what I’m talking about.
I’m talking about just celebrating the great accomplishment. So let me congratulate the Trojan class of 2009 on your graduation from one of the finest universities in the world. Let’s give our graduates a tremendous round of applause. What a special day, what a great accomplishment. (Applause)
Now, this an equally special day, of course, for the parents, for the grandparents, siblings and other family members whose support made all of this today possible. And let’s not forget, of course, the professors, those dedicated individuals who taught you, who came up with exciting ways to share their vast wisdom, knowledge and experience with you.
And I must also say thank you to President Sample for honoring me with this fantastic degree. Thank you very much. Wow, Arnold Schwarzenegger, Doctor of Humane Letters. I love it. (Applause) But, of course, I noticed that it wasn’t a doctorate in film or in cinema or in acting. I wonder why?
But anyway, that’s OK. I take whatever I can get. But maybe now since I’m the doctor, I can go back up to Sacramento and maybe now the Legislature will finally listen to me. (Applause) But anyway, I stand before you today not just as Dr. Schwarzenegger or as Governor Schwarzenegger, or as The Terminator, or as Conan the Barbarian, but also as a proud new member of this Trojan family. (Applause)
Now, some of you may know that my daughter just completed her freshman year right here. One of the most exciting things for me has been to learn about the great traditions that make this university so wonderful and so special.
My daughter told me all about, for instance, the Victory Bell. She sat me down and she told me it weighs 295 pounds and how the winner of the annual football game between USC and UCLA takes this bell and gets to paint it in the school colors. And I stopped her in the middle of talking, I said, “Wait a minute, Katherine, back up a little bit. UCLA has a football team?” (Applause)
Now, of course, my daughter’s journey here at USC is just beginning, and yours is ending. I know that you’re a little bit stressed out right now as you start this exciting new chapter in your lives. Some people say it is scary to leave the comfort of the university and to go out into the cold, hard world.
But I have to tell you something; I think this is a bunch of nonsense because after all, this is America. This is the greatest country on earth, with the greatest opportunities. (Applause) It is one thing if you were born in Afghanistan or in Swat Valley in Pakistan where you’d be forced to join the Taliban or be killed. Now, then I would say yes, that is a little bit scary.
But this, this is going to be a piece of cake for you, trust me. You live in America and you’re prepared for the future with this tremendous education you have gotten here at one of the greatest universities in the world. This is going to be exciting, it’s a great adventure and this is a new phase in your life. This is going to be awesome. (Applause)
Now, of course, this journey is not going to be without any setbacks, failures or disappointments. That’s just the way life is. But you’re ready and you are able, and you would not be here today with your degrees and with your honors if you wouldn’t be ready.
So now, of course, to help you along the way, I thought that the best Schwarzenegger gift I could give you today is to give you a few of my own personal ideas on how to be successful. And parents, I just want you to know, maybe you should close your ears, you should plug your ears, because maybe there a few things that you maybe won’t like in what I have to say.
But anyway, I can explain how I became successful and who I am today by going through what I call Dr. Schwarzenegger’s Six Rules of Success. (Applause)
Now, of course, people ask me all the time, they say to me, “What is the secret to success?” And I give them always the short version. I say, “Number one, come to America. Number two, work your butt off. And number three, marry a Kennedy.” (Applause)
But anyway, those are the short rules. Now today, I’m going to give you the six rules of success. But before I start, I just wanted to say these are my rules. I think that they can apply to anyone, but that is for you to decide, because not everyone is the same. There are some people that just like to kick back and coast through life and others want to be very intense and want to be number one and want to be successful. And that’s like me.
I always wanted to be very intense, I always wanted to be number one. I took it very seriously, my career. So this was the same when I started with bodybuilding. I didn’t want to just be a bodybuilding champion, I wanted to be the best bodybuilder of all time. The same was in the movies. I didn’t want to just be a movie star; I wanted to be a great movie star that is the highest paid movie star and have above-the-title billing.
And so this intensity always paid off for me, this commitment always paid off for me. So here are some of the rules.
The first rule is: Trust yourself. Arnold Schwarzenegger as Conan the BarbarianAnd what I mean by that is, so many young people are getting so much advice from their parents and from their teachers and from everyone. But what is most important is that you have to dig deep down, dig deep down and ask yourselves, who do you want to be? Not what, but who.
And I’m talking about not what your parents and teachers want you to be, but you. I’m talking about figuring out for yourselves what makes you happy, no matter how crazy it may sound to other people.
I was lucky growing up because I did not have television or didn’t have telephones, I didn’t have the computers and the iPods. And, of course, Twitter was then something that birds did outside the window. I didn’t have all these distractions and all this.
I spent a lot of time by myself, so I could figure out and listen to what is inside my heart and inside my head.
And I recognized very quickly that inside my head and heart were a burning desire to leave my small village in Austria — not that there was something wrong with Austria, it’s a beautiful country. But I wanted to leave that little place and I wanted to be part of something big, the United States of America, a powerful nation, the place where dreams can come true.
I knew when I came over here I could realize my dreams. And I decided that the best way for me to come to America was to become a bodybuilding champion, because I knew that was ticket the instant that I saw a magazine cover of my idol, Reg Park. He was Mr. Universe, he was starring in Hercules movies, he looked strong and powerful, he was so confident.
So when I found out how he got that way I became obsessed, and I went home and I said to my family, “I want to be a bodybuilding champion.”
Now, you can imagine how that went over in my home in Austria. My parents, they couldn’t believe it. They would have been just happy if I would have become a police officer like my father, or married someone like Heidi, had a bunch of kids and ran around like the von Trapp family in Sound of Music.
That’s what my family had in mind for me, but something else burned inside me. Something burned inside me. I wanted to be different; I was determined to be unique. I was driven to think big and to dream big. Everyone else thought that I was crazy. My friends said, “If you want to be a champion in a sport, why don’t you go and become a bicycle champion or a skiing champion or a soccer champion? Those are the Austrian sports.”
But I didn’t care. I wanted to be a bodybuilding champion and use that to come to America, and use that to go into the movies and make millions of dollars. So, of course, for extra motivation I read books on strongmen and on bodybuilding and looked at magazines. And one of the things I did was, I decorated my bedroom wall.
Right next to my bed there was this big wall that I decorated all with pictures. I hung up pictures of strongmen and bodybuilders and wrestlers and boxers and so on. And I was so excited about this great decoration that I took my mother to the bedroom and I showed her. And she shook her head. She was absolutely in shock and tears started running down her eyes.
And she called the doctor, she called our house doctor and she brought him in and she explained to him, “There’s something wrong here.” She looked at the wall with the doctor and she said, “Where did I go wrong? I mean, all of Arnold’s friends have pictures on the wall of girls, and Arnold has all these men.
But it’s not just men, they’re half naked and they’re oiled up with baby oil. What is going on here? Where did I go wrong?” So you can imagine, the doctor shook his head and he said, “There’s nothing wrong. At this age you have idols and you go and have those — this is just quite normal.”
So this is rule number one. I wanted to become a champion; I was on a mission. So rule number one is, of course, trust yourself, no matter how and what anyone else thinks.
Rule number two is: Break the rules. We have so many rules in life about everything. I say break the rules. Not the law, but break the rules. My wife has a t-shirt that says, “Well-behaved women rarely make history.” Well, you know, I don’t want to burst her bubble, but the same is true with men.
It is impossible to be a maverick or a true original if you’re too well behaved and don’t want to break the rules. You have to think outside the box. That’s what I believe. After all, what is the point of being on this earth if all you want to do is be liked by everyone and avoid trouble?
The only way that I ever got anyplace was by breaking some of the rules. After all, I remember that after I was finished with my bodybuilding career I wanted to get into acting and I wanted to be a star in films. You can imagine what the agents said when I went to meet all those agents. Everyone had the same line, that it can’t be done, the rules are different here. They said, “Look at your body. You have this huge monstrous body, overly developed. That doesn’t fit into the movies. You don’t understand.
This was 20 years ago, the Hercules movies. Now the little guys are in, Dustin Hoffman, Woody Allen, Jack Nicholson.” Before he gained weight, of course, that is. But anyway, those are the guys that were in. And the agents also complained about my accent. They said, “No one ever became a star with an accent like that, especially not with a German accent.
And yes, I can imagine with your name, Arnold Schwartzenschnitzel, or whatever the name, is, on a billboard. Yeah, that’s going to draw a lot of tickets and sell a lot of tickets. Yeah, right.” So this is the kind of negative attitude they had.
But I didn’t listen to those rules, even though they were very nice and they said, “Look, we can get you some bit parts. We can get you to be playing a wrestler or a bouncer. Oh, maybe with your German accent we can get you to be a Nazi officer in Hogan’s Heroes or something like that.”
But I didn’t listen to all this. Those were their rules, not my rules. I was convinced I could do it if I worked as hard as I did in bodybuilding, five hours a day. And I started getting to work, I started taking acting classes. I took English classes, took speech classes, dialogue classes. Accent removal classes I even took.
I remember running around saying, “A fine wine grows on the vine.” You see, because Germans have difficulties with the F and the W and V, so, “A fine wine grows on the vine.” I know what some of you are now saying, is I hope that Arnold got his money back.
But let me tell you something, I had a good time doing those things and it really helped me. And finally I broke through. I broke through and I started getting the first parts in TV; Streets of San Francisco, Lucille Ball hired me, I made Pumping Iron, Stay Hungry. And then I got the big break in Conan the Barbarian. (Applause)
And there the director said, “If we wouldn’t have Schwarzenegger, we would have to build one.” Now, think about that. And then, when I did Terminator, “I’ll be back,” became one of the most famous lines in movie history, all because of my crazy accent.
Now, think about it. The things that the agents said would be totally a detriment and would make it impossible for me to get a job, all of a sudden became an asset for me, all of those things, my accent, my body and everything.
So it just shows to you, never listen to that you can’t do something. And, “You have to work your way up, of course, run for something else first.” I mean, it was the same when I ran for governor, the same lines, that you have to work your way up, it can’t be done. And then, of course, I ran for governor and the rest, of course, is history.
They said you have to start with a small job as mayor and then as assemblyman and then as lieutenant governor and then as governor. And they said that’s the way it works in a political career. I said, “I’m not interested in a political career. I want to be a public servant. I want to fix California’s problems and bring people together and bring the parties together.
So, like I said, I decided to run, I didn’t pay attention to the rules. And I made it and the rest is history. Which, of course, brings me to rule number three: Don’t be afraid to fail. Anything I’ve ever attempted, I was always willing to fail. In the movie business, I remember, that you pick scripts. Many times you think this is a wining script, but then, of course, you find out later on, when you do the movie, that it didn’t work and the movie goes in the toilet.
Now, we have seen my movies; I mean, Red Sonja, Hercules in New York, Last Action Hero. Those movies went in the toilet. But that’s OK, because at the same time I made movies like Terminator and Conan and True Lies and Predator and Twins that went through the roof.
So you can’t always win, but don’t afraid of making decisions.
You can’t be paralyzed by fear of failure or you will never push yourself. You keep pushing because you believe in yourself and in your vision and you know that it is the right thing to do, and success will come. So don’t be afraid to fail.
Which brings me to rule number four, which is: Don’t listen to the naysayers. How many times have you heard that you can’t do this and you can’t do that and it’s never been done before? Just imagine if Bill Gates had quit when people said it can’t be done.
I hear this all the time. As a matter of fact, I love it when someone says that no one has ever done this before, because then when I do it that means that I’m the first one that has done it. So pay no attention to the people that say it can’t be done.
I remember my mother-in-law, Eunice Kennedy Shriver, when she started Special Olympics in 1968 people said that it would not work. The experts, the doctors that specialized in mental disabilities and mental retardation said, “It can’t be done. You can’t bring people out of their institutions. You can’t make them participate in sports, in jumping and swimming and in running. They will hurt themselves, they will hurt each other, they will drown in the pool.”
Well, let me tell you something. Now, 40 years later, Special Olympics is one of the greatest organizations, in 164 countries, dedicated to people with mental disabilities and that are intellectually challenged. (Applause)
And she did not take no for an answer. And the same is when you look at Barack Obama. I mean, imagine, if he would have listened. (Applause) If he would have listened to the naysayers he would have never run for president. People said it couldn’t be done, that he couldn’t get elected, that he couldn’t beat Hillary Clinton, that he would never win the general election.
But he followed his own heart, he didn’t listen to the “You can’t,” and he changed the course of American history.
So over and over you see that. If I would have listened to the naysayers I would still be in the Austrian Alps yodeling. (Laughter) I would never have come to America. I would have never met my wonderful wife Maria Shriver, I would have never had the wonderful four kids, I would have never done Terminator, and I wouldn’t be standing here in front of you today as governor of the greatest state of the greatest country in the world.
So I never listen that, “You can’t.” (Applause) I always listen to myself and say, “Yes, you can.”
And that brings me torule number five, which is the most important rule of all: Work your butt off. You never want to fail because you didn’t work hard enough. I never wanted to lose a competition or lose an election because I didn’t work hard enough. I always believed leaving no stone unturned.
Mohammed Ali, one of my great heroes, had a great line in the ’70s when he was asked, “How many sit-ups do you do?” He said, “I don’t count my sit-ups. I only start counting when it starts hurting. When I feel pain, that’s when I start counting, because that’s when it really counts.”
That’s what makes you a champion. Arnold Scvhwarzenegger in Kindergarten CopAnd that’s the way it is with everything. No pain, no gain. So many of those lessons that I apply in life I have learned from sports, let me tell you, and especially that one. And let me tell you, it is important to have fun in life, of course.
But when you’re out there partying, horsing around, someone out there at the same time is working hard.
Someone is getting smarter and someone is winning. Just remember that. Now, if you want to coast through life, don’t pay attention to any of those rules.
But if you want to win, there is absolutely no way around hard, hard work.
None of my rules, by the way, of success, will work unless you do. I’ve always figured out that there 24 hours a day. You sleep six hours and have 18 hours left. Now, I know there are some of you out there that say well, wait a minute, I sleep eight hours or nine hours. Well, then, just sleep faster, I would recommend. (Laughter)
Because you only need to sleep six hours and then you have 18 hours left, and there are a lot of things you can accomplish. As a matter of fact, Ed Turner used to say always, “Early to bed, early to rise, work like hell and advertise.”
And, of course, all of you know already those things, because otherwise you wouldn’t be sitting here today. Just remember, you can’t climb the ladder of success with your hands in your pockets.
And that takes me to rule number six, which is a very important rule: it’s about giving back. Whatever path that you take in your lives, you must always find time to give something back, something back to your community, give something back to your state or to your country.
My father-in-law, Sargent Shriver — who is a great American, a truly great American who started the Peace Corps, the Job Corps, Legal Aid to the Poor — he said at Yale University to the students at a commencement speech, “Tear down that mirror. Tear down that mirror that makes you always look at yourself, and you will be able to look beyond that mirror and you will see the millions of people that need your help.”
And let me tell you something, reaching out and helping people will bring you more satisfaction than anything else you have ever done. As a matter of fact today, after having worked for Special Olympics and having started After School Programs, I’ve promoted fitness, and now with my job as governor, I can tell you, playing a game of chess with an eight-year-old kid in an inner city school is far more exciting for me than walking down another red carpet or a movie premiere.
So let me tell you, as you prepare to go off into the world, remember those six rules:
Trust yourself, Break some rules, Don’t be afraid to fail, Ignore the naysayers, Work like hell, and Give something back.
And now let me leave you with one final thought, and I will be brief, I promise. This university was conceived in 1880, back when Los Angeles was just a small frontier town. One hundred and twenty-five classes of Trojans have gone before you. They have sat there, exactly where you sit today, in good times and in bad, in times of war and in times of peace, in times of great promise and in times of great uncertainty.
Through it all, this great country, this great state, this great university, have stood tall and persevered. We are in tough times now and there’s a lot of uncertainty in the world. But there is one thing certain; we’ll be back. (Applause)
And we will back stronger and more prosperous than ever before, because that is what California and America have always done. The ancient Trojans were known for their fighting spirit, their refusal to give up, their ability to overcome great odds.
So as you graduate today, never lose that optimism and that fighting spirit. Never lose the spirit of Troy. Because remember, this is America and you are USC Trojans, proud, strong and ready to soar. Congratulations and God bless all of you. Thank you very much. Thank you. (Applause)
The best testing approach for the mobile application should be following.
First test on the desktop browser to find the functional bugs and make sure that functionality of the site is stable.
Once the site or module functionality is complete, then test on the device emulator to get the browser/platform coverage (in case if you don’t have the device).
If device is already available, then test on the device itself to find the device specific bugs instead of testing on the emulator.
Ilya Pozin founded his first company, Ciplex, at age 17. The digital marketing and creative agency caters to small businesses and start-ups. Ciplex, which has received the Inc.500|5000 award for two consecutive years, is headquartered in Los Angeles with offices in New York, Jerusalem, Serbia, and Germany. In 2010 Ilya hired a new CEO and moved into the President/CMO role so that he could focus on building new ventures. Originally from Russia, he currently resides in L.A. with his wife and daughter. Via 7 Things Highly Productive People Do
You probably don’t want to admit it but you love distractions. In fact, just like monkeys, you get a shot of dopamine every time something pulls you in another direction. Why do you think you check your email so much?
Want to be more productive and get your focus back? There are no secret tricks here… do one thing at a time. Stop multitasking—it’s just another form of distraction.
Easier said than done, I know.
Recently I sat down with Tony Wong, a project management blackbelt whose client list includes Toyota, Honda, and Disney, to name a few. He’s an expert in keeping people on task, so I thought he’d be a good person to ask.
Here are his tips for staying productive:
Work backwards from goals to milestones to tasks. Writing “launch company website” at the top of your to-do list is a sure way to make sure you never get it done. Break down the work into smaller and smaller chunks until you have specific tasks that can be accomplished in a few hours or less: Sketch a wireframe, outline an introduction for the homepage video, etc. That’s how you set goals and actually succeed in crossing them off your list.
Stop multi-tasking. No, seriously—stop. Switching from task to task quickly does not work. In fact, changing tasks more than 10 times in a day makes you dumber than being stoned. When you’re stoned, your IQ drops by five points. When you multitask, it drops by an average of 10 points, 15 for men, five for women (yes, men are three times as bad at multitasking than women).
Be militant about eliminating distractions. Lock your door, put a sign up, turn off your phone, texts, email, and instant messaging. In fact, if you know you may sneak a peek at your email, set it to offline mode, or even turn off your Internet connection. Go to a quiet area and focus on completing one task.
Schedule your email. Pick two or three times during the day when you’re going to use your email. Checking your email constantly throughout the day creates a ton of noise and kills your productivity.
Use the phone. Email isn’t meant for conversations. Don’t reply more than twice to an email. Pick up the phone instead.
Work on your own agenda. Don’t let something else set your day. Most people go right to their emails and start freaking out. You will end up at inbox-zero, but accomplish nothing. After you wake up, drink water so you rehydrate, eat a good breakfast to replenish your glucose, then set prioritized goals for the rest of your day.
Work in 60 to 90 minute intervals. Your brain uses up more glucose than any other bodily activity. Typically you will have spent most of it after 60-90 minutes. (That’s why you feel so burned out after super long meetings.) So take a break: Get up, go for a walk, have a snack, do something completely different to recharge. And yes, that means you need an extra hour for breaks, not including lunch, so if you’re required to get eight hours of work done each day, plan to be there for 9.5-10 hours.
I’m just stopping by Don’t Be A Free User, “Pinboard is a bookmarking site and personal archive with an emphasis on speed over socializing.”. I would like include few lines. I have seen a lot free websites, they are allowing users to register on the websites for free and as well offering paid services – the more you will pay, more you will get features/ services. The structure you’ve shared and acquisition you’ve shared, those have sustainable business model, it will transform like “stagnaut– making very little money”; “Growing – making a lot money”; Exploding “spending less, making more then expected”.
To make such standards that way, I’d disagree with that. Like Delicious, they are providing free services to the customers and already acquired and they didn’t shuts down and as well they didn’t limit users with 1000 books or .001*users = more I have to pay; if you do follow such strategy – lets see in future. Also, take a look of Flickr.com – they are providing free services “upload as much photo as you want with limited features” and once you will paid you will get more. Also, to sustain in competitive market, you’ve to give free and as well you need such future forecasted business model that will make money for your business, same things will happen every morning “I wake up and dive into my vault of golden coins.”
iPad 2, is an expensive stuff at first. But, it’s worthwhile and you can tons of stuff within your ipad 2. iPad is not like Laptop but you can do much more funs with your iPad 2. I brought this on 8th Oct, 2011. In the meantime, Steve Jobs, the genius, innovator left the world on 5th Oct, 2011. That’s shocking for me and once I have started using it — I realized finally, why the apple inc value became
Image via CrunchBase
$250+ billion dollar into the world. Because, they don’t care about money, they care about products — what they are building for customers (money comes to their pocket automatically)
It’s much slicker, then I expected. You even can’t imagine, unless you use it. Its awesome for reading books, watching documentary, photos, browsing websites, power web applications (itunes), at-least better from my Amazon Kindle (though the Kindle is focused in eBook reading), iPad 2 is much better, slicker, faster then iPad 1.
Less then one hour, I have learnt lots of stuff. The learn startups, early adopters, who is the customer, what problem are you going to solve for your customer and how will you maintain the loop to track your customers, going through the process of customer development and the failure of Eric and what he has learned. Entire session is stunning and great so far.
To buying a Amazon Kindle is not easy form Bangladesh. Amazon.com doesn’t shipping to Bangladesh. I guess, there has some shipping and postal and shipping complexity. So, I brought Amazon.com from Bangladesh with the help of Ahsan brother (ordered from … Continue reading →
This great articles has written by Brad McCarty at NextWeb. I’m pretty much impressed with that decision, life really required some rough decision. So, read articles carefully, that makes sense in reality.
You’re 17, 18 or maybe 19 years old. You’ve graduated high school and it’s time to make the decision about which university you’d like to attend. Choice made, you sign up for classes and start going to a school to which you pay an extraordinary amount of money to essentially teach yourself everything that you couldn’t understand in the lecture hall.
Then one day, the question comes to mind — “Should I just drop out?” It’s the same question that many have asked for years before you and many will continue to ask long after you’re gone. Sadly, there’s no true answer in one direction or another, but at least the waters are becoming a bit more clear…or at least that’s the intention, as noble as it might be.
The average public university (in the US) is going to set you back nearly $80,000 for a 4-year program. Going to private school? Up that cost to in excess of $150,000 depending on the school of choice. At the end of that time, you have a bellybutton. Oh sure, you might have a piece of paper that says you have a Bachelor of Science or Art degree but what you actually have is something that has become so ubiquitous that it’s really not worth much more than the lint inside your own navel.
So what can you do to stand out? The obvious choice is that you can pay for more education. Get a Master’s degree, right? How about a Doctorate? Get whatever degree you want, then walk out with your cap and gown and try to find a job. Suddenly the world becomes a lot more real.
In the circle of entrepreneurs, we see stories all of the time about people who have dropped out of school. Those stories of the Bill Gates and Steve Jobs are inspirational and they are indeed that — stories. Nobody tells the story about struggles or eating ramen for a month straight while you code until your fingers bleed. Why not? Because those aren’t fun to read and they’re even less fun to live. Everybody wants that big idea that will instantly make them successful but a frighteningly small percentage of us ever have that happen.
The question of education versus experience isn’t always as simple to answer as many would have you believe. Sure, you might be a brilliant generator of flawless code, but does that matter if you’re 18 years old, irresponsible and unwilling to deal with things that you might not find important?
This is the value that is never talked about in school pitches. They’ll tell you about their academic programs, the benefits of the campus and anything you want to know about Fraternity pledge week. What they won’t tell you (likely because many schools fail to understand their own real value) is that you’ll learn much more than what comes from a book.
In 1999, I went back to university after having returned from the military. Aiming for a degree in Information Systems, I had to take a class in “practical” math. In other words, I had to solve the salesman problem and figure out how to draw straight lines. At the time I considered the class to be an absolute waste of my time and money, but I plugged away at it regardless, finding its true value only a few years ago. In reality, the things that I learned in the class I couldn’t tell you about today if my very life depended upon it. But in having the patience and discipline to finish the task at hand, I learned a very important lesson.
The same holds true for the classes that I took when I thought that I might want to be an English professor. I read books that I didn’t care about. I learned grammatical rules that nobody should ever have the need to quote. I studied prose from dead people and crap from others who were very much alive. At the end of it all, I hadn’t learned a darned thing about English.
What I did find were ways to digest more information faster. I learned how to read the important words while skipping the fluff. I should have an honorary doctorate in speed reading, if such a thing were to exist. Again, in years of classes and thousands of dollars, I didn’t learn a thing that they were hoping to teach me, but what I did learn were the things that keep me gainfully employed today.
So what about you? The answer as to whether you should stay or go is probably easier to find than what you’re thinking. Here’s a question for you:
Are you mature, responsible and ready to take on anything that gets thrown at you? If you answered this as a yes, then you’re likely not. Stay in school. In a few years, you’ll realize how unprepared you really were.
The end result of this debate is that there are some people who absolutely need that formal education, even if what they learn isn’t anything from a textbook. There are some who don’t need that structure or lifestyle, but many of us do. So break out the checkbook and fill out another grant application. You’ve probably got some work to do.
Schools today are starting to “get it” a bit more. Some, such as Babson College in Boston, offer degrees in Entrepreneurship. As comical as that might seem, it’s a program full of fundamentals that you’d likely not learn anywhere else, outside of a degree in Business Management. But rather than getting into the deeper workings of business, it’s a high-level overview that should be sufficient for a budding entrepreneur.
Better still? You’re being given the chance to learn your lessons without screwing up anyone else’s business. The first startup in which I was involved? Tanked. Millions of dollars missing due to a shady mismanagement of funds. Was any of this my fault? Not likely. But if the person who was in charge of the cash had taken the time to grow up before growing out, maybe it never would have happened.
So find out for yourself if staying in school is the right idea. If you think it’s not, think again and ask some friends. It probably is. If you’re pretty sure that you could use some more time in higher education, try launching a product first. You might be pleasantly surprised.
Joel Spolsky, co-founder of Fog Creek Software, a New York company that proves that you can treat programmers well and still be highly profitable. Programmers get private offices, free lunch, and work 40 hours a week. Customers only pay for software if they’re delighted.
“For programmers, getting better at what you do requires quick feedback, positive and negative, on what you’ve just done. The faster you get the feedback, the faster you’ll learn. With long-cycle shrinkwrap software, it can take a year or more to hear feedback from customers.
That’s one of the reasons we have testers. A great tester gives programmers immediate feedback on what they did right and what they did wrong. Believe it or not, one of the most valuable features of a tester is providing positive reinforcement. There is no better way to improve a programmer’s morale, happiness, and subjective sense of well-being than a La Marzocco Linea espresso machine to have dedicated testers who get frequent releases from the developers, try them out, and give negative and positive feedback. Otherwise it’s depressing to be a programmer. Here I am, typing away, writing all this awesome code, and nobody cares. Boo hoo.
Who should be a tester? That’s tricky! Software testing is one of those careers that isn’t that well known, so a lot of people who would be great at testing and would probably enjoy it a lot never consider applying for jobs as testers.
Signs of a good tester:
Loves a good puzzle, even the kind that takes days to solve
Likes to think about things methodically
Generally likes working with software and computers
You don’t have to be a programmer to be a tester. A lot of companies want testers to be programmers who write automated test suites. It seems more efficient that way. This reflects a misunderstanding of what testers are supposed to do, which is evaluate new code, find the good things, find the bad things, and give positive and negative reinforcement to the developers. Sure, automated test suites are a time saver, but testing software covers so much more than that. If you put too much emphasis on those scripts, you won’t notice misaligned text, hostile user interfaces, bad color choices, and inconsistency. Worse, you’ll have a culture of testers frantically working to get their own code working, which crowds out what you need them to do: evaluate someone else’s code.
A particularly terrible idea is to offer testing jobs to the programmers who apply for jobs at your company and aren’t good enough to be programmers. Testers don’t have to be programmers, but if you spend long enough acting like a tester is just an incompetent programmer, eventually you’re building a team of incompetent programmers, not a team of competent testers. Since testing can be taught on the job, but general intelligence can’t, you really need very smart people as testers, even if they don’t have relevant experience. Many of the best testers I’ve worked with didn’t even realize they wanted to be testers until someone offered them the job.
Love software and computers
Want to work on a software team, and
Don’t particularly like programming”
After reading the articles of Joel Spolsky, Why Testers? I’m pretty much convinced and excited about software QA professions. And most of the bullet category matched with my interest.